Metro Protective Agency

09/16/2008 Posted by caedus

This review is in response to the review concerning the officers at Metro Protective Agency and the way they handled themselves on the Segway. First off I spent the ten days at the fair park and spent a great deal of time with the officers at Metro. And I can say with great pride that they were very professional in not only the way they handled any issue that came up but also with the way that they handled themselves with the crowd while on their Segways. The incident with which the previous person wrote about is a gross misrepresentation of events. First the officer that did that was responding to a theft that had just occured and she had officers in foot pursuit of the suspect. Furthermore if the previous person had paid attention he/she would have seen that as soon as the crowd became to conjested and using a segway could casue a safety concern she stepped off her Segway, handed it to another Officer and continued her pursuit on foot. And just in case u are curious the suspect was caught by a Metro Officer. Furthermore the previous person knows nothing about Segway, and in my opinion is a hater on Security and Segway due to the fact that if they did their research they would know that Segway is built for the sole purpose of going through crowds and also any officer from Metro that got on one of the units had to get trained on properly handling one. In my opinion Metro Protective Agency did a outstanding job at the fair and having the Segways there made me feel reassured that in whatever issue might have occured they were right there to assist.

Pros: Professional Attitude, Customer Service. Public Safety first

Cons: none

07/07/2008 Posted by oneonesevenmetro

Metro Dispatchers Rock! Dana, Whitney, Trisha, Collin and that hopeful Brenna you are the best! Your always there when we need you and talk about staying on to of it in the dead of night. Those 1036 checks are appreciated and the support and followup calls to make sure Metro guards are a-okay make you one of the best group of people on the backend. Keep up the great work, it can get crazy as we know without you I dont know what we would do. METRO DISPATCHERS ROCK and don't forget it! I will miss you and several others at Metro! Employees and management at Metro are serious professionals in the security business and have a very close team that uses state of the art technology and the corporate branding of Metro from custom guard and patrol uniforms to fully customized patrol vehicles and a state of the art dispatcher and control room sets Metro apart from the rest--seriously--spare no expense. Metro management is sharp, experienced and swift at taking care of business. Metro success is the great employees like the dispatchers mentioned above whom are the ones with great leadership have contributed to Metro's continued success over the years. Metro is a great company to work for and has long term rention rate with their clients and a great reputation within the industry. Thanks Metro! I will miss alot of you for many I never had the chance to get to know. Hope I can in the future. Best Luck and take care Metro!

Pros: The company has a very dedicated back end support operation to help guards in the field - dispatchers and patrol - immediate response and ready for anything

Cons: None--especially compared to many others that I worked for... Metro knows a good guard & client when they have them.